7-Eleven is among the most remarkable names in the grocery and convenience market. A leading multinational chain of convenience stores, 7-Eleven operates an extensive network across thousands of locations worldwide. Offering a diverse range of products in urban and suburban areas, 7-Eleven has established many convenience stores.
Further, we will learn about the 7-Eleven business model, including revenue channels, workflow, and other aspects of the business.
Just a decade ago, no one imagined the grocery shopping experience could be this simple and comfortable. Well, today, we live with the concept of 10-minute grocery delivery services, and it is soon becoming a part of our daily lives. In America, 7-Eleven has caught attention around the world, being a one-stop solution.
So the question arises: how will this affect me and you? Why we should learn about the 7-Eleven business strategy. The answer lies in understanding how consumers modify their shopping habits and how that will impact your brand. By diving deep into business strategies and revenue models, you can take inspiration and adapt it to navigate the complexities of today’s market.
Operating globally in more than 16 countries, 7-Eleven has focused on the convenience of its customers. Not just once, but constantly, inventing and rethinking its methods to serve customers to make their shopping experience easy and comfortable. Even today, in 2025, adopting the trends and meeting the needs of the diverse markets worldwide.
We do not need to look at any statistics to know the grocery market size now and in the future. I, you, and everyone around us are already used to on-demand services. And food delivery statistics are proof of it. The grocery delivery industry has a similar scenario. These and the upcoming are the days of the quick commerce grocery delivery apps that have mastered the art of offering comfort to people for their daily grocery needs.
Quick Facts and Figures About 7-Eleven
7-Eleven aims to be the biggest and most well-known operator of convenience store outlets worldwide.
7-Eleven says,
“We strive to be the first choice for convenience for our customers—anytime, anywhere. To do that, we make our customer’s day a little more awesome by delivering fast and conveniently—when, where, and how they want it.”
They want to create a place where customers can always rely on to deliver what they want, when, and how they want it.
With this mindset, 7-Eleven was marked as the largest convenience store in the United States in 2025. It has the most locations, with 9,223 locations across 38 states and territories. It follows a simple business model that serves customers who want instant gratification.
People who want to buy food, beverages, snacks, medicine, etc., at the last minute or on the go. It is open round the clock, which makes it more popular across the globe.
Company Name: 7- Eleven, Inc
Founded In: 1927- present
Founder: Joe C. Thompson
Industry: Food and beverages
Headquarter: Dallas, United States
Company Type: Public
Website: https://www.7-eleven.com/
Number of Employees:5000-10000
Parent Company: Seven & I Holdings Co.
Operates In: Asia, Europe, UK, North America, Oceania
NAIC: 447110 gasoline stations with convenience stores
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7-Eleven Success Story To Watch Out
The convenience store market is quite competitive these days with both franchise and retail outlets. They are often battling for the title of “most convenient.” When we talk about convenience stores, the very first name that comes to mind is 7-Eleven.
Initially, it started with a bright idea to make life a little easier for its customers by selling everyday staples from the dock of a local icehouse in Dallas, Texas. Including beer and liquor, has drastically affected the growth of the company.
Within a few years, it has tripled the outlet numbers, and they are also selling a range of new product lines. The stores were well known as Tote’s stores. In 1946, to reflect the new extended hours from 7 AM to 11 PM, seven days a week, the name was changed from Tote’s stores to 7-Eleven.
In the year 1980, the company expanded its operations and opened stores in Sweden, Norway, Taiwan, and other popular countries. Sadly, 7-Eleven’s parent company ran into financial loss in the same year due to the stock market crash.
Today, 7-Eleven is one of the popular franchises with more than 45000 stores across the globe, and the majority of its stores are located in high-traffic areas to drive more traffic.
But they did not lose hope, and in 1987, Japan’s largest convenience store company bought them, and 7-Eleven re-established itself as one of the American convenience store leaders and continues to grow to this days.
Today, 7-Eleven is one of the popular franchises with more than 45000 stores across the globe, and the majority of its stores are located in high-traffic areas to drive more traffic. It opened 2100+ net new stores in 2020.
Fun Fact: 7-Eleven was the first convenience store to offer ATM service, gas, and coffee to go.
Its success story is quite amazing and inspiring; from the great depression to bankruptcy, it faced challenges and is still standing on the top.
Today, it is one of the renowned convenience stores worldwide, and its Japan and other units are the most valuable assets of 7-Eleven.
7-Eleven Business Model: What has Made them Successful?
7-Eleven’s business model is fascinating; it is primarily serving customers across 17 countries globally, especially in Asia and the Americas.
Its core business provides value to its consumers in certain ways:
How Does 7-Eleven Benefit its Users?
- Best store for people who are on the go and looking for a one-stop shop to buy everyday products.
- People easily get morning breakfast, lunch, and dinner from its 24-hour operational stores.
- It also offers financial and payment services in certain areas.
Key Partners
7-Eleven works with different partners in the operation of its business in Japan and overseas.
These partners fall into the below categories:
Supplier Partners
This comprises various food outlet companies and retailers that provide food and beverages that are sold at 7-Eleven’s stores.
Franchise Partners
This includes various companies and entrepreneurs that operate 7-Eleven stores on behalf of them.
Branding Partners
It consists of different marketing and branding companies that collaborate with 7-Eleven for business and marketing projects.
Key Resources
7-Eleven’s major resources are its products and services, its suppliers, infrastructure,
and retail locations.
It also depends on its IT infrastructure concerning its online store and mobile app.
Working worldwide, 7-Eleven has worked around the world with their franchise, becoming one of the important resources in their business model.
Value Proposition
- Quick food and beverage services with a lot of options.
- Offering 24/7 and quick services to their customers worldwide
- Convenient locations
- Different payment methods
- No minimum order quantity required
- Loyalty programs
Understanding 7-Eleven Franchise Business Model
Traditional
For business scaling, they lease the store, land, and equipment to the franchise owners and provide training and support. It is a tailored model for the assertive growth of the business.
Business Conversion Program
Pre-established and existing properties like gas stations and small grocery stores are converted into 7-Eleven stores. Or even currently, vacant sites are being developed into new 7-Eleven convenience stores.
Non-traditional
This franchise method includes locations with captive audience venues like airport terminals, transportation hubs, malls, hotels, and more. A team of architects, interior designers, and merchandisers customizes each store with the brand.
7-Eleven Revenue Channels: How Does It Make Money?
7-Eleven generates revenue through the virtual sale of snacks, drinks, and other products to customers via its retail stores, as well as sales made via its online store and delivery services.
Moreover, 7-Eleven generates revenue through various channels, including sales from its stores, financial services, and fuel sales. It also generates income from franchising fees from various companies and business owners that operate stores worldwide.
Besides, 7-Eleven also operates under different brands, such as Speedway and Stripes Convenience Stores, which operate alongside 7-Eleven’s namesake stores in several American markets.
Latest Innovations
As we have said earlier, 7-Eleven’s nonstop innovations have made them one of the world’s most popular and largest brands. Let’s have a look at a few of them.
7Reward App
Launched in 2012, the 7Reward App has millions of users as it offers users exclusive offers and allows them to find nearby stores to get home delivery. To get attractive deals and discounts, users can install the App Store and Play Store.
Bill Pay App
The Bill Pay App allows users to pay local bills by scanning barcodes. Launched in 2011, USA customers use this app to make payments on various bills. Users can install it from the Play Store and App Store.
7-Eleven Now
This is an online app that allows users to obtain products at their doorstep. Consumers can order from an extensive range of options and make their delivery experience more convenient. Right now, this app only works in the USA.
Moreover, 7-Eleven also partnered with Postmates in 2015 to make doorstep delivery easy and hassle-free in San Francisco and Oakland.
How Much Does It Cost to Develop an App Like 7-Eleven?
These days, the demand for on-demand services is increasing because they enable entrepreneurs to handle regular operations with ease. This may be why more and more business owners are developing an app like 7-Eleven to maximize their profitability.
The cost of developing an app comprises many factors. If you want to build a 7-Eleven like app and know the precise cost, you should appoint a food delivery app development company that has vast knowledge and domain expertise. Multiple factors, such as
- Business needs
- Features
- The development team and its location,
- Number of platforms you want to target,
- Design,
- Testing, and so on.
The more modern features and functionalities you want to implement in your app, the more time and budget you need to build it. If you are launching a new business and looking for a cost-effective solution, you can opt for ready-made solutions, as they save you money and time because the development team won’t need to spend time writing long lines of code. However, if you’re planning to design your app from scratch, it will definitely cost you more.
How Could a 7-Eleven Like App Help Your Business Flourish?
Today, the mobile application market is highly competitive. To stay strong in this environment, companies are developing digital solutions that boost revenue and increase customer retention. Users also appreciate app like 7-Eleven for their comfort, convenience, and affordable products. And for you, the 7-Eleven business model is a big inspiration.
If you are looking to build an app like 7-Eleven our ready-made script is there for you. Establish a grand business with our tailor-made, highly flexible, and stable high-tech software.
Rohan Vaidya
Rohan Vaidya carries matchless technical expertise in application development. A technical professional who is highly experienced in various development technologies and always eager to make the life of startups and businesses much easier with innovative solutions. Rohan has the vision to cater to the world’s high-class tech solutions with his enthusiastic team of developers.
